Mapleshade Networks

Network Management and Onsite/Remote Computer Support

OBJECTIVE

To obtain a position offering challenge, accountability, and an opportunity to provide solutions.


SUMMARY OF QUALIFICATIONS

* Extensive work with diverse hardware and software solutions in LAN/WAN environments under challenging conditions. High client satisfaction rate.
* Performed project management and project resolution during multi-site client move(s). Successfully managed critical client needs versus move related issues.

* Experienced with local area networks, document conversion, File/Print/Web Servers, specialized hardware and software migrations.

EXPERIENCE

MapleShade Networks, Lebanon, NH Network Consulting, 2001 - Current

* Technical Support, Network Design & Implementation.
* Network upgrades and user training
* On and off-site support

MarchFirst Inc. Salem, NH Senior Consultant, 1998 - 2000

* Implemented hardware and software migration in Client/Server environment.
* Migrated and supported local and wide area network for multi-site client.

* Developed project plan and implemented a 700+ cc:Mail/Pegasus mail migration to Exchange 5.5.
* Managed software infrastructure and technical issues for Web development project.
* Scaled and optimized Cisco/Bay Network switched/routing infrastructure for Web development client.

Sytec Resources, New Zealand Outsourcing Services Consultant, 1997 - 1998

* Maintained and supported NT 3.5 and 4.0 LANs.
* Documented, tested and maintained Netware 3.x/4.x LANs.
* Provided user support on desktop computers and peripherals.

State Street Bank & Trust, Quincy, MA Senior Network Administrator, 1995 - 1996

* Supported six LAN administrators and defined/developed replacement technologies.
* Installation and support of ISDN and RAS clients.
* Designed, installed and supported a Netware 4.11 Raid 5 & SFT III high availability network.

Alternative Resources Corporation, Boston, MA Network Consultant, 1994

* Self-Employed - Performed installation, configuration and training on networks.
* Provided service/support on multiple client contracts.
* Performed Hardware upgrades on location at 300+ sites for client.

Applied Graphics, West Lebanon, NH Systems Support Engineer, 1992 - 1993

* Design, implementation and support of Netware 2.x/3.x/4.x LANs.

EDUCATION / CREDENTIALS

Linux
· 2002 (ongoing) - SUSE, Mandrake, Redhat, Fedora, etc.

Cisco

* 2001 – Cisco Certified Network Associate.

Microsoft

* 1998 - Microsoft Certified System Engineer NT 4.0.

Novell, Inc

* 2000 - Netware 4.11 to 5 Continuing Certification Requirement.
* 1996 - Master Certified Netware Engineer - Infrastructure and Advanced Access.
* 1992 - Certified Netware Engineer.

Vermont Technical College, Randolph, VT

* 1992 – Associates in Mechanical Engineering, Student President, Graduated with Honors, GPA: 3.72.

References available upon request.

Résumé

John Q Public
123 Main Street
City, ST 00000
(000) 000-0000 home
(000) 000-0000 cell
myemail@domain.com